Definition: Contra revenue represents negative adjustments to gross sales that determine a company's net revenue figure on financial statements.
In accounting practice, these revenue offsets provide transparency by showing both the initial sales volume and subsequent adjustments. This separation helps management evaluate customer satisfaction, discount effectiveness, and product quality issues that impact the bottom line.
If a retailer records $500,000 in gross sales for a quarter, but customers return $20,000 in merchandise, the company offers $15,000 in promotional discounts, and provides $5,000 in allowances for product defects, the resulting net revenue would be $460,000 ($500,000 - $40,000 in total contra revenue).